WhatsTAXI特色概覽
- whatstaxi0
- 2022年2月19日
- 讀畢需時 1 分鐘
除了用 WhatsApp Call 車，WhatsTAXI 還有啥特別？
與坊間 Call 車平台比較，分別頗大，亦各有優缺點。
優缺點，留給大家發掘，給意見，讓我們改善。
我們認為 WhatsTAXI 特色在於對乘客及司機均有要求。
其他平台都以乘客及司機愈多愈好作經營手段，WhatsTAXI 都想多，但希望數量夠多之餘，也平衡到服務質素。
作為的士司機，經常看到新平台為提供服務，找登記員日夜在的士站、氣站向的士司機推銷，為跑夠人頭數，來者不拒；作為司機，加入新平台隨時有現金獎、禮品獎，又多一個平台接 order，亦多數不抗拒，只介意獎金禮品多少。
這種打開大門送錢送獎吸引司機的方式，無視了司機質素的參差。
如果所有平台都用同一種方式招徠司機，其實大家又是否需要許多個平台？
當然，各家平台的 call 車操作方式都不同，然而最終乘客面對的服務提供者、單對單、面對面的，是司機，是「人」。
WhatsTAXI 除想將 Call 車過程化繁為簡，讓大家以最就手、最常用、本來就可以用作 Call 車工具的 WhatsApp call 到車之外，也提升到搭乘體驗。
我們不敢說要乘客每次使用 WhatsTAXI 都享受到美滿行程，但應該要將好的體驗機率提升到一個令人滿意水平，可以由以往十次搭的士有五次經驗災難，提升至十次有八、九次都感到滿意，然後邁向更高要求。
這就是 WhatsTAXI 想為香港做的事。
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